Thursday, June 11, 2009

10 Most Common Misconceptions About User Experience Design

When I tell people that I am a user experience designer, I usually get a blank stare. I try to follow it up quickly by saying that I make stuff easy and pleasurable to use. That’s the repeatable one-liner, but it’s a gross oversimplification and isn’t doing me any favors.

The term “user experience” or UX has been getting a lot of play, but many businesses are confused about what it actually is and how crucial it is to their success.


10 Most Common Misconceptions are:
  • user interface design
  • a step in the process
  • about technology
  • just about usability
  • just about the user
  • expensive
  • easy
  • the role of one person or department
  • a single discipline
  • a choice

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